Problems with the mail service in Quality Center
Question ID:
107827
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We are in the process to moving from IBM Notes to Outlook….the people who have been moved do not get Defect e-mails anymore…I have the logs set to debug, but do not see any issues there…
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Posted by Answers (1)
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Private answer
Since mail was working and then stopped I would imagine that the mail server is configured correctly in ALM. I would open the debug console (you may have to add the DISABLE_CONSOLE_DEBUG_INFO site parameter with the value of N) and check to see when alm.qc.job.mail last ran. I have seen issues where this job has stopped running for whatever reason. Usually a restart of the ALM service will get the job running again. Marked as spam
 Posted by jefptman (Questions: 0, Answers: 309) Answered on August 1, 2017 2:01 am
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