I have been practicing my QC 10 to QC 11 upgrade and have successfully done the upgrade many times. I patched the system to QC patch 9 and now when I go to restore the QC 10 project I am receiving the following error. This all worked the previous times with no issues before patching the system.
Messages:
Failed to Restore Project;
Failed to restore project;
ALM-E10003: Physical directory ‘D:\\Program Files\\HP\\Quality Center\\repository\\qc\\ALLEGISGROUP_3_5\\IT\\’ of project ‘IT’ is unaccessible or does not exist. Make sure that the user running the service/servlet (windows/unix) has the required permissions.;
Stack Trace:
com.mercury.optane.core.CTdException: ALM-E10003: Physical directory ‘D:\\Program Files\\HP\\Quality Center\\repository\\qc\\ALLEGISGROUP_3_5\\IT\\’ of project ‘IT’ is unaccessible or does not exist. Make sure that the user running the service/servlet (windows/unix) has the required permissions.
at com.mercury.td.saserver.api.logics.CProjectLogic.restoreProject(CProjectLogic.java:1244)
wrapped in com.mercury.optane.core.CTdException: Failed to restore project….