QC10 error ”A call to an OS function failed”
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When working with Test Cases, I keep getting a red box with an error message ‘A call to an OS function failed.’ Any help?
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This is due either to corrupt QC client components or conflicting applications on the client machine. It is most likely because of an Internet Explorer toolbar or add-in. Give this a try: 1) First, try uninstalling the QC client components using the QC Client Uninstall Utility: 2) If the problem still persists, remove the ''MSN Toolbar'' or ''Web Discussion'' toolbar from the client machine (IE -> View -> UNCHECK 'Discuss' under Explorer Bars). 3) Take a look at the list of Windows applications that are known to conflict with the QC Client and remove/disable as appropriate: 4) If the user wants an alternative to removing conflicting applications, try using QC Explorer instead of IE (found in the Add-ins Page). Reference: [1]: http://support.openview.hp.com/selfsolve/document/KM1400068 Marked as spam
 Posted by rickjames (Questions: 0, Answers: 771) Answered on December 3, 2012 10:58 am
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