QTP won’t open when I work from home

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  • QTP won't open when I work from home
Question ID: 105079

When I open QTP from work while connected to the network on my laptop, it works just fine. But when I get home, QTP won’t fully launch. I say it won’t *fully* launch because there is a process for it in Task Manager, but it never launches. The only difference I can tell is that I’m connected to my work network via Microsoft Direct Access instead of directly to the network like at the office.

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Posted by (Questions: 364, Answers: 42)
Asked on July 23, 2013 9:38 pm
Answers (1)
Private answer

I had this same issue once. After some looking around, found a setting in Microsoft Direct Access that enabled DNS resolution either as Local DNS resolution or Corporate DNS resolution.

When set to Corporate DNS Resolution, QTP would not finish opening (as described above)

When set to Local DNS Resolution, QTP would open with no problem.

I researched this, but could not determine why this is the case, but at least it works!

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Posted by (Questions: 16, Answers: 782)
Answered on July 23, 2013 9:40 pm
I don't know why either, but your solution worked! Thanks!
( at July 23, 2013 9:43 pm)