SiteScope Integration Failure
Question ID: 107129

When I run the System Health Check in Lab Management, the entry "Check SiteScope integration" always fails. We upgraded our SiteScope to a new server and version. Ever since the upgrade, this check has failed. Where do you change the location of SiteScope servers in ALM? We looked in Lab Management and Site Administration and can’t find where to change this.

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Posted by (Questions: 23, Answers: 4)
Asked on October 3, 2016 1:29 pm
Answers (1)
Private answer

The System Health Check relies on the Topologies that are defined in the ALM Desktop Client. Each Topology that you have defined must have a SiteScope server associated with the Topology. Navigate to Topology in the ALM Desktop Client, then click on the Topology name. This will open a panel or the right side of the screen that references all of the data associated with the selected Topology. You will find SiteScope defined in the ''Details'' tab. Change the contents of the SiteScope field to the UNC or IP Address of your new SiteScope server to correct your issue. Repeat the process for each separately defined Topology.

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Posted by (Questions: 23, Answers: 4)
Answered on October 3, 2016 1:30 pm

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