Solution Manager Adapter SOAP Error Message

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Question ID: 104159

During the SAP Solution Manager Adapter installation, we received a SOAP error message, SoapFaultCode:1, when we were making the initial connection with HPQC from the Solution Manager project . This was on the screen where we were linking the Solution Manager project with the HPQC project. What is the cause and resolution? Is it on the SAP or HP side?

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Posted by (Questions: 1, Answers: 0)
Asked on July 19, 2010 3:24 pm
Answers (1)
Private answer

Hello Thomas:
This error is produced first in Solution Manager as it is sending a wrong SOAP message to Quality Center, thus QC sends back to SolMan a Server error 500, SolMan translates this error into the SoapFaultCode:1

This error can be solved by changing the SOAP Message ID that SolMan sends to QC.

Please perform the following steps:

  • Start transaction SOAMANAGER
  • Click on tabstrip 'Service Administration'
  • Select entry 'Single Service Configuration'
  • Search for the type 'Consumer Proxy', and Pattern 'CO_AGS_HPQCSMBLUEPRINT_HANDLER', Field 'Internal Name'
  • Mark the return result and select 'Apply Selection'.
  • Select the tabstrip 'Configurations'
  • Select the logical port, and press 'Edit'
  • On the displayed Logical Port, choose the tabstrip 'Messaging'
  • In the section 'Message ID (Synchronous)', change the Message Id Protocol from 'WS-A Message ID' to 'Suppress ID Transfer' (Please see screenshot below)
  • Press Save button

Then you need to reactivate the service '/sap/bc/srt/rfc/sap/ags_wbs_solar_if_mercury'
* Start transaction SICF
* Press F8
* Search for the entry '/sap/bc/srt/rfc/sap/ags_wbs_solar_if_mercury'
* Even if it marked as Active, right click on it, deactivate the service then reactivate it again

Good Luck with your SolMan Adapter configuration.


Cesar Rodriguez

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Answered on July 20, 2010 12:25 am