Someone used the Excel Add-in and now we have ”gaps”/missing tests in our Test Plan

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  • Someone used the Excel Add-in and now we have ''gaps''/missing tests in our Test Plan
Question ID: 106115

A contractor imported a bunch of tests into our TEST PLAN and now we have blank/missing rows in our test plan.
It is strange, the "tree" of tests has rows that are blank – no text for the name or icon. Then a few "rows" down we see a normal test . What is odd, is that if we click on one of the "missing" rows, we get an "Invalid server response" error or a "cannot cast" error, then the info shows up for the detail of the test and it’s steps, but we cannot work with it.

What is going on? Can we fix this?![alt text][1]

[1]: /storage/temp/281-capture3.png

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Posted by (Questions: 191, Answers: 14)
Asked on May 21, 2015 12:53 pm
Answers (1)
Private answer

Check your EXCEL source spreadsheet that was used for import - it likely contains ''illegal'' characters in your test names:
the usual offenders in names of tests:

sometimes, heavily marked up/formatted text can mess things up (like odd bullet characters).
Also, if people from other character set countries use copy/paste of various text, it could also carry across ''bad'' characters that QC cannot resolve.

The GUI/form usually catches this, but when importing from EXCEL with the Excel Add-in, it sometimes lets illegal/bad characters in.

In your case, I would focus on looking for illegal characters in the NAME of the Test or Test Steps.

If you can, delete one-by one, the tests that are blank, starting at the TOP of the list, then refresh to see if it was the one causing the issue.
You could also go into the project database (make a backup first), and then into the TESTS table, then look for the newly imported tests and examine their names for bad characters (you may already know which one is bad from examining raw EXCEL source data) - then you can RENAME in the DB table to a good name.

When your users get out and back in to the project, it should work fine again.

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Posted by (Questions: 3, Answers: 487)
Answered on May 21, 2015 1:03 pm