Start menu items empty after installing ALM 12.50

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Question ID: 106742
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I have just installed ALM server 12.50 using default settings from a previous installation. It installed without error and I was able to start ALM from the tray icon, however the start menu program are empty. How can I get the menu items?

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Posted by (Questions: 199, Answers: 1)
Asked on April 6, 2016 5:25 pm
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Research found this in the HP ALM 12.50 Readme file:
Shortcuts: After you install ALM, shortcuts are not created on the desktop.

Workaround: Use the shortcuts in the HP ALM Platform Start menu, or create a shortcut on the desktop from thebin folder.

I know you are not looking for a shortcut on the desktop, but in the HP ALM Platform Start menu, so I figured out how to add your IE browser shortcut to the Start menu.

1.Create an Internet shortcut from your IE browser access to ALM.
2. Add this to your Start menu directory. From your log, this would be: C:Users\AppDataRoamingMicrosoftWindowsStart MenuProgramsHP Application Lifecycle Management

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Posted by (Questions: 1, Answers: 213)
Answered on April 6, 2016 5:29 pm
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