UFT not recognizing objects in Chrome 62
Question ID: 108604

We were using UFT 12.51 and things worked fine in Chrome. We upgraded to UFT 14.00 and it no longer recognizes Chrome objects.

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Posted by (Questions: 386, Answers: 64)
Asked on September 7, 2018 7:12 pm
Answers (1)
Private answer

Often, the browser zoom level gets changed and UFT can no longer recognize objects properly. Browser zoom levels should always be 100% when using UFT.

There's also an Operating System level zoom that sometimes gets set and the user doesn't realize it. Check this zoom level on Windows 7 by going to the Control Panel, click Appearance and Personalization then Display. On Windows 10, right click the Desktop and choose Display Settings under Scale and Layout.

Ensure the value is 100%.

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Posted by (Questions: 16, Answers: 807)
Answered on September 7, 2018 7:13 pm
Yes it was the OS zoom level that was off. Things are working now.
( at September 7, 2018 7:13 pm)

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