Why do I get the following when I try to run the Quality Center Download Tool?

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  • Why do I get the following when I try to run the Quality Center Download Tool?
Question ID: 105716

I get the following error when trying to use the Quality Center Download Tool that I found on the Internet

Compile error in hidden Module: Logo
This error commonly occurs when code is incompatible with the version, or architecture of this application. Click "Help" to information on how to correct this error.

How do I fix this?

I am using QC 11.52.

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Posted by (Questions: 89, Answers: 0)
Asked on October 31, 2014 11:26 pm
Answers (1)
Private answer

This is a thrid party tool that was created a while ago. I had to dig around to find the tool and how to get it working below are some forum posts that I found on this and what I had to do to get it working in QC / ALM 11.52.


So what you will need to do is:

1. Open the Excel spreadsheet and save the file as file type Excel Maro Enabled Workbook (XLMS)
2. You will need to download the following file: http://windowsxp.mvps.org/comdlg32.htm
3. Copy it to the %systemroot%system32 directory
4. Open a comand prompt and enter the following without quotes ''regsvr32 %Systemroot%System32comdlg32.ocx''
5. Open the spreadsheet and click the button that the top of the page to enable the macros and the login window will appear

You may have to restart your workstation if you are having trouble after the above steps

Here is the forum thread again where the creator actually gets involved in the troubleshooting.


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Posted by (Questions: 0, Answers: 297)
Answered on October 31, 2014 11:29 pm
Oh, I was unaware that this was not a HP created tool maybe I will look for another solution. Thanks!
( at October 31, 2014 11:31 pm)
No problem, I was shocked that it worked once I followed the directions above.
( at October 31, 2014 11:32 pm)