Windows 7 UFT 12.5x client machine unable to access AutoPass license server

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  • Windows 7 UFT 12.5x client machine unable to access AutoPass license server
Question ID: 107002
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Windows 7 client used to be able to connect to our AutoPass license server to obtain a license, but it no longer can. The AutoPass license service is verified as still running, and other machines can still connect.

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Posted by (Questions: 359, Answers: 26)
Asked on July 29, 2016 2:46 pm
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There was a recent Windows Update in June that breaks the client's license server connection: https://support.microsoft.com/en-us/kb/3161608

The fix is to update your license server's AutoPass version to the latest, which is AutoPass 9.2.1:

https://hpln.hpe.com/contentoffering/autopass-license-server

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Posted by (Questions: 0, Answers: 707)
Answered on July 29, 2016 2:47 pm
Thanks! I uninstalled the update from the Windows 7 client, and it worked! For a more permanent fix, I will update my AutoPass stat.
( at July 29, 2016 2:48 pm)