Hello. I have user that is experiencing an issue in ALM, where IE freezes when they try to create a new defect. When they click the ‘New Defect’ button, the ‘New Defect’ window doesn’t open, and the IE browser freezes. We have ran the ALM Client Cleanup Utility on the affected machine, but the same ...

Hello. We are currently using ALM 12.53, and it is getting stuck while performing any check-in / check-out operation in Test Plan for most of our automation testing team. The Site Admin looked up and found that the memory performance of the ALM server is showing around 60 to 70 % utilized. Please ad...

I was first experiencing the issue of Defect Details page not opening when I clicked the Defect ID, but now my HPQC freezes when I click the Requirements Detail link. In order to resolve the issue, I have to use the Task Manager to close it. I attempted to correct the issue by deactivating the user ...