Hello. I have a user that is experiencing the following message when trying to login to ALM. We have run the ALM Client Cleanup Utility on the machine, but the issue still occurs. I appreciate any information that you can provide.  Initialization has failed. Contact your system administrator. For de...

I have a user reporting that when they are logging into ALM, they experience a "Failed to initialize. Please contact system administrator for help. Description: Failed initializing plugin 'Sprinter'. Could not load file or assembly 'HP.Sprinter.lSprinter.lProxy. Version=12.53.0.0, Culture=neutra...