We are planning to upgrade our old ALM 12.6 and want to know about users and associated roles/rights for ALM to use SQL-Server? We are still not sure if we want to use SQL-authentication or Windows Authentication.

Text search was requested for one of our ALM projects. We reached out to the SQL-Server DBA who enabled it for the project. Under DB Servers, we have Text Search set to "Enabled". We went to the Project Details tab of the project and clicked on "Enable/Rebuild Text Search". However, we noticed that ...

Hello. Our support team would like to install 2014 SP3 on our ALM 12.53 servers, and we wanted to make sure it was supported before doing so. I really appreciate any information that you can provide.

We are performing a NEW installation of QC12.6 and are getting this error (below), any ideas? java.sql.SQLException: [Mercury][SQLServer JDBC Driver][SQLServer]Directory lookup for the file "E:\\Data\\qcsiteadm1260_db.mdf" failed with the operating system error 2(The system cannot find the f...

Our DBAs are asking me if we need our QC project databases in full or simple mode? Right now they or in full.

Hi - we are getting the following error on our server. Server on 'ALM01' has entered an unstable state, please contact your site administrator. status=MUTED, label=QC server is muted due to unrecoverable error, StackTrace= java.sql.SQLNonTransientConnectionException: [Mercury][SQLServer JDBC Driver]...

Very odd, I felt I did a new install the same way as I always have but the td account does not exist in SQL and the installation works fine, just no td account is found and worry about the difference having an issue down the road. Can I just add it? My SQL engine uses the sa account for actions (jus...

We just tried changing our password for the "td" user in SQL-Server first, now nothing works -- service does not start. What to do?