Questions for tag “alm”

Hello, I am having an issue where when I am trying to add users through either the SIte Admin or the Project Customization scree, I am getting an error that says the "Objects are locked by:" and then my user ID. I do not have anything locked and a...

Hi,    I am the Admininstrator for our ALM product. Currently the application supports only IE that I am aware of . Please let us know the version that supports the Chrome and Edge browsers. When trying to use Chrome or Edge, we receive the following mess...

Hello,   We are trying to install ALM 15.5 on Windows Server 2019 and we are getting the error:  "Flexeraax2$aaa: Windows DLL failed to load" during the launching of the installer.  We have verified the Environment and the JAVA are all supported versions ...

I am an ALM admin (both site and project) but today when logging into projects, I get this error: Main application process failed to start. Contact your system Administrator. Given I am the admin, not sure what the issue is. This was installed with "r...

Having an issue when adding a test to the test set (execution grid) in test lab. Get an error popup when trying the select test (clicking on move arrow) and message says Failed to Post TSTest. A different user does not have this issue, as we validated on ...

Hello,   User is getting a warning message of “Make sure the server URL is correct and server is running: Status code 306:even when using correct URL and the ALM application server is up and running. e have verified the URL is correct and can log into the...

We've lost track of our Site Admin user's password and can no longer access Site Administrator. How can we reset that user's password?