We cannot upgrade for a few months, but have many users who cannot (or will not) install Office 32-bit as required by older ALM versions (16.0 and below).  When we try to use Excel Add-in with Excel 64-bit, it throws errors.  Can we "dupe" something to make it work anyway?

When trying to register my ALM Client from the ... \ qcbin "Tools" page in ALM 16.01, I now see 32 and 64-bit options to run it. What is the difference? I know my OS (Windows) is 64-bit, so why would I need to install one or the other?

We tried ALM Client Launcher 3.1 back with ALM 12.6.  We had to "prepare" our ALM server for use with client Launcher by zipping up the ALM "Client" files and placing in the "Apps" folder on our ALM server. Client Launcher 4.0 User Guide does not say we need to do this, is that right? How does it ge...

Hello,   We are wondering about the various browsers support within ALM.  Can Quality Center Enterprise 12.5 patch 1 run on any browsers other than mMicrosoft IE?  Will others be available in future version releases of ALM? Will Sprinter, Add-Ins, etc. also work in other browsers than IE as well? &n...

Hello. We recently installed the ALM client MSI on one of our client machines, and now it doesn't seem to be working. Instead of the user being taken straight to the page where they enter their credentials, they are prompted to install the ALM client. This change seemed to have occurred after we...

Hello, We have recently upgraded from ALM 11.52 to ALM 12.55 and several users (all are running Windows 10 if this makes a difference) are receiving the following error - ALM cannot be loaded properly since there is a mismatch between the Language And Region Format and the input languages installed ...