Hello, I am having an issue where when I am trying to add users through either the SIte Admin or the Project Customization scree, I am getting an error that says the "Objects are locked by:" and then my user ID. I do not have anything locked and am unsure why this is happening. Do you have a...
asked 3 years ago by homerj
updated 3 years ago by Dan
Hi, I am the Admininstrator for our ALM product. Currently the application supports only IE that I am aware of . Please let us know the version that supports the Chrome and Edge browsers. When trying to use Chrome or Edge, we receive the following message: "You are using an unsupported browser. A...
asked 2 years ago by homerj
updated 2 years ago by homerj
Hello, We are trying to install ALM 15.5 on Windows Server 2019 and we are getting the error: "Flexeraax2$aaa: Windows DLL failed to load" during the launching of the installer. We have verified the Environment and the JAVA are all supported versions but we can't get past this issue. Have we do...
asked 8 years ago by ditch-brodie
updated 8 years ago by mrwhite
I am an ALM admin (both site and project) but today when logging into projects, I get this error: Main application process failed to start. Contact your system Administrator. Given I am the admin, not sure what the issue is. This was installed with "run as admin" and with IE as admin.
asked 6 years ago by jtaylor
updated 6 years ago by bubblehead712
In UFT we would like a function to capture a screenshot at certain times, is there a way to do this in UFT and save the image to the run results?
Having an issue when adding a test to the test set (execution grid) in test lab. Get an error popup when trying the select test (clicking on move arrow) and message says Failed to Post TSTest. A different user does not have this issue, as we validated on her machine. Is this an issue with my user ac...
asked 1 year ago by homerj
updated 1 year ago by homerj
Hello, WE are having the following issue for several users. "Unable to connect to ALM server" error appears while connecting to the server from excel add-in when attempting to import test cases.We have tried uninstalling and installing the add-in and registering the client and the connectivity add...
asked 2 years ago by homerj
updated 1 year ago by Ravi
Hello, User is getting a warning message of “Make sure the server URL is correct and server is running: Status code 306:even when using correct URL and the ALM application server is up and running. e have verified the URL is correct and can log into the application while using Internet Explorer br...
We've lost track of our Site Admin user's password and can no longer access Site Administrator. How can we reset that user's password?