ALM Client Launcher Throws Unhandled Exception error?

Question ID: 110113


  We are having the following issue: When we are running the ALM Client Launcher throws the error: Unandled exception has occurred in your application after upgrading to ALM 15.5x.  


Is there a fix for this issue?


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Posted by (Questions: 353, Answers: 29)
Asked on April 27, 2021 2:42 pm
Answers (1)
Private answer

Hi HomerJ,

I have had heard of this and there is a KM article addressing it (KM03793246) and the recommendation is the following:


Locate the "ALM-Client.exe.config" file located in the path where the ALM client files are located, usually in the user's profile: C:Users<wiindows_user>AppDataLocalHPALM-Client<alm_version>

For example: C:Usersalex_almAppDataLocalHPALM-Client15.51.0.0_952

Open the file for editing

Locate the element "<runtime>" in the file

Within the "<runtime>" section add the line: <loadFromRemoteSources enabled="true"/>

It should look like this...

<startup useLegacyV2RuntimeActivationPolicy="true">               This is the highlighted line in the KM document
<assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
<probing privatePath="3rdParty"/>

Save changes and run the ALM Client Launcher Again


Hope this helps resolve your issue,


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Posted by (Questions: 0, Answers: 748)
Answered on April 27, 2021 2:46 pm