ALM Server Muted – Java Heap Space?

Question ID: 105010

We are getting this error on our QC/ALM server.
IT goes away after a cycle of the services/reboot.
What is causing the JAVA memory to do this?

Server on ‘ALMServer’ has entered an unstable state, please contact your site administrator.

status=MUTED, label=QC server is muted due to unrecoverable error, reason=Java heap space,
java.lang.OutOfMemoryError: Java heap space.

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Posted by (Questions: 74, Answers: 4)
Asked on May 13, 2013 2:33 pm
Answers (1)
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It is possible to increase the Java Heap - I hope this is on a 64-bit server since you can go much higher (if needed) and not worry about using too much (stepping on other applications).

Look here for how to increase it, but I recommend the HP article's way of doing it (see thread).

But lets look into why that JAVA memory is being used up. Yes, it might be set too small, but how many **active** projects do you have? Are they really active, or do you just **not use** them?

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Posted by (Questions: 3, Answers: 466)
Answered on May 13, 2013 2:39 pm
We have over 100 ''activated'' projects in our server, and on investigation, we really only use less than 30. I thought that if nobody was using them, that they were kind of ''dormant''.
( at May 13, 2013 2:41 pm)
No, there is still activity, and having so many ''active'' projects is actually the root of your problem. Instead of just not using them, you might want to DE-ACTIVATE them. You can always make them active again if someone needs them. Each project is taking up server resources AND JAVA Heap.
( at May 13, 2013 2:44 pm)
Thanks, I did not realize that. We will start de-activating the older, unused projects and look into increasing the HEAP as well. We have a 64-bit server and currently our HEAP is set to 1.5Gb, we have plenty of RAM (24 Gb) so, we will try doubling it when we have a maintenance window. Thanks again.
( at May 13, 2013 2:47 pm)