Authentication error during RDP recording

Question ID: 109683
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When using the RDP protocol to record a connection to a Windows Server, the following error appear on the RDP client: “An authentication error occurred.”

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Asked on July 21, 2020 10:05 am
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The Security layer is not set to RDP on the target server.

To resolve this issue, perform the following procedure on the target server:

• Open the Local Group Policy Editor by typing "gpedit.msc" into either a Run prompt or the Start menu

• In the Local Group Policy Editor, select Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security

• Enable "Require use of specific security layer for remote (RDP) connections" and set the security layer to RDP

Note: Alternatively, open HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlTerminal ServerWinStationsRDP-Tcp in the Registry Editor, and set the Value data for SecurityLayer to 1.

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Answered on July 21, 2020 10:06 am