Can’t run Excel Add-In in ALM 15

Question ID: 109719
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We have downloaded and are trying to use Excel Add-in 15.

The tool seems to load into Excel properly, but when entering credentials, does not connect.

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Posted by (Questions: 91, Answers: 6)
Asked on July 31, 2020 9:28 am
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Answers (1)
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Private answer

You might have the wrong version of the add-in.

There are two versions of the ALM15 Excel Add-in:  one for 32-bit office and one for 64-bit office.

Try BOTH versions, one should work for you.

 

It is difficult to get MS-Office to tell us whether it is the 32-bit or 64-bit.

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Posted by (Questions: 3, Answers: 466)
Answered on July 31, 2020 9:31 am