Hello,   The above index was outside of the bounds of the array error keeps popping up when i try to update specific defects 1 and 17 in our ALM instance for one of our projects,  the issue is causing me to not be able to update properly those defects and lock up the module change capability when I ...

Hello,   WE are having the following issue for several users. "Unable to connect to ALM server" error appears while connecting to the server from excel add-in when attempting to import test cases.We have tried uninstalling and installing the add-in and registering the client and the connectivity add...

Hello All,   We are getting the following error during our install of ALM 15.5.1 patch 1: “failed to set java path”. We have tried numerous things and nothing seems to resolve the issue. We are using Windows AD authentication throughout the system and have been with all the other versions we have us...

Hello,   User is getting a warning message of “Make sure the server URL is correct and server is running: Status code 306:even when using correct URL and the ALM application server is up and running. e have verified the URL is correct and can log into the application while using Internet Explorer br...

Hello,   We are getting the following issue when installing on Windows Server 2019 (which it says is supported): When trying to install ALM server on Windows Server 2019, installation failed during launching the installer with the exception below... Flexeraaw_$aaa: Windows DLL failed to load at Flex...

Hello,   We have upgraded to ALM 15.0x and we found that we can no longer update the entities in ALM using Excel when the "by Owner Only" permissions is selected for the projects.  If we disable this everything works as expected, but once we enable it the owner nor anyone else (the expected behavior...

Hello,   We are having the following issue: When we are running the ALM Client Launcher throws the error: Unandled exception has occurred in your application after upgrading to ALM 15.5x.     Is there a fix for this issue? HomerJ

Hello,   We are trying to install ALM 15.5 on Windows Server 2019 and we are getting the error:  "Flexeraax2$aaa: Windows DLL failed to load" during the launching of the installer.  We have verified the Environment and the JAVA are all supported versions but we can't get past this issue.  Have we do...

A recent security update introduced a blocker in the communication for handshake between ALM/Lab Management/UFT One on some of our UFT machines. An error is displayed when attempting to perform a Check Host from Lab Management. The error below displays when I try to perform the Check Host.   He...