Getting Handshake failure when connecting ConnectAll 2.8.3 to Jira cloud instance
Question ID:
109081
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We are using Connect All 2.8.3 and we are recently running into an issue where our connect all will not connect to our Jira cloud instance, we are getting this error: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
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You are using an old version of ConnectAll, recently Jira cloud ''pulled the plug'' on TLS 1.0 and now Jira cloud only supports TLS 1.2. To support TLS 1.2 I would suggest upgrading to the latest version of connectall. If that is not possible as a work around you could change the JAVA_OPTS to use TLSv1.2 on both tomcat and mule. To do this follow the guide below written by one of our connect all support engineers: [1]: /storage/temp/953-tls-configuration.pdf Marked as spam
 Posted by josh-yates (Questions: 0, Answers: 364) Answered on July 26, 2019 7:46 pm
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