More than likely the cause is: Unified Functional Testing (UFT) is installed/configured with Java Add-in.
Autopass 64bits software has a known conflict with UFT Java Add-in.
For more information about topic, please review:
''Notes and Limitations'' of Autopass Readme file (DVDLicenseServerReadme.pdf)
''Software'' section of Document ID KM180555 - What are the system requirements for a License Server?
To fix this:
**(HPE recommends) Install Autopass software on separate machine than UFT machine**
Uninstall UFT Java add-in, including Windows environment variables:
JAVA_TOOL_OPTIONS
_JAVA_OPTIONS
IBM_JAVA_OPTIONS
Install the 32bits version of Autopass software, instead of 64bit version.
Note: To install such version, launch installation directly from LicenseServerWindowsx86setup.exe
[HP KB KM01802908 ][1]
[1]: https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM01802908