”License Server is unavailable” with AutoPass 10.3.0 or 10.5.0

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  • ''License Server is unavailable'' with AutoPass 10.3.0 or 10.5.0
Question ID: 108585
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We upgraded from AutoPass 9.3.4 to AutoPass 10.3.0. Nothing else has changed, but we’re receiving "License server is unavailable" on all of our UFT clients. I have confirmed TCP port 5814 is open/listening. Any ideas?

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Posted by (Questions: 359, Answers: 26)
Asked on July 31, 2018 8:12 pm
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Answers (1)
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AutoPass 10.3.0 server.xml configuration defaults to only allowing TLSv1.2. You will need to follow these steps to re-enable TLSv1 and v1.1:

1) Edit the **server.xml** file under `C:Program FilesHPHP AutoPass License ServerHP AutoPass License ServerHP AutoPass License Serverconf`

2) Change the below specified attributes to

> (i) keyAlias=''hp_cert''
>
> (ii)
> sslEnabledProtocols=''TLSv1,TLSv1.1,TLSv1.2''

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Posted by (Questions: 0, Answers: 707)
Answered on July 31, 2018 8:14 pm
Excellent! This worked! All of our UFT clients can now connect to the license server without issue.
( at July 31, 2018 8:17 pm)