Load Generators falling offline periodically.

Question ID: 110160

We have local Load Generators that are going offline. The strange thing is that if you reconfigure them, they come back. Also, the are located on the same subnet as the LRE Server and the LRE Controller, but those machines never go offline. What can I do to fix this problem?

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Posted by (Questions: 201, Answers: 2)
Asked on June 4, 2021 11:50 am
Answers (1)
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This problem is most likely peculiar to your network. We had a meeting with Micro Focus and they determined that the Check Host Task maintenance task was what was causing your problem. The solution is the following:

We have increased the CheckHost timeout to 180 seconds on the Database, in default_lab schema:

UPDATE lab_pc_settings set pc_set_value = 180 where pc_set_name= 'PC_CHECKHOST_TIMEOUT'

The issue was no longer visible after this change.

I hope this helps!

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Answered on June 4, 2021 12:02 pm