Log files for debugging VuGen issues.

  • Questions
  • Log files for debugging VuGen issues.
Question ID: 106466

Are there any log files in VuGen to help debug VuGen functionality errors, like "VuGen as stopped working" or "VuGen has crashed"?

Marked as spam
Posted by (Questions: 144, Answers: 1)
Asked on October 27, 2015 1:26 pm
Answers (1)
Private answer

Please follow the steps below to generate debug logs for VuGen:

1. Close all VuGen instances running
2. Navigate to %LR_PATH%config folder
3. Edit log.config.xml with a text editor
4. Change the log level value from ERROR to DEBUG at all the occurrences of below line.

5. Save and restart VuGen.
6. Record the application to a new script in VuGen
7. Save the script as a debug script

After the above, VuGen creates debug logs at %temp%HP.LR.VuGen.log

After reproducing the problem, please revert back the above changes, and upload the log file to the case to help troubleshoot the issue.

Marked as spam
Posted by (Questions: 0, Answers: 152)
Answered on October 27, 2015 1:37 pm