We are performing a NEW installation of QC12.6 and are getting this error (below), any ideas? java.sql.SQLException: [Mercury][SQLServer JDBC Driver][SQLServer]Directory lookup for the file "E:\\Data\\qcsiteadm1260_db.mdf" failed with the operating system error 2(The system cannot find the f...

How can I migrate all my QC users to another QC instance? We installed a new test QC instance. Now for testing purpose we need to migrate all users in Site Admin ->Site Users of old environment to the Site Admin of new instance. But we did not find any option to do that. Can you please let us know?

Our DBAs are asking me if we need our QC project databases in full or simple mode? Right now they or in full.

We restored projects from ALM 11.52 version and Upgrading them to ALM 12.55 version. We successfully run Verify, Repair and Upgrade. When we click to Activate projects, it pops up error stating Failed to Set Project Properties. -- This is happening on many projects. After we click OK, it seems to be...

We just upgraded our QC11.52 to 12.55 (we still have the OLD server active for now during migration). I forgot to deactivate the old project and someone added some test plan items to the old project and now wants to MOVE them (actually copy) into the new upgraded project in 12.55 with the same name....

I am facing problem while renewing QC certificate (for HTTPS/SSL). While renewing certificate, QC stays down and its giving following error: This page can't be displayed Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://ourServer.com again. If this error pe...

We have an issue where a user will receive an 'Invalid Server Error' if they select a certain defect. We cant edit nor can we I select it in the BUG table under Site Admin without getting the same error. Had a DBA pull comments from the BugID in the Project's DB and it consist of HTML. What exactly ...

With ALM 12.6 will we be able to go to a more recent version of Jetty?

We somehow messed up our LAB_PROJECT and are getting errors relating to it. We DO have the old QC11.52 server and it has the Lab_Project database and repository. Can we just "restore" it like we do for other projects and then do a verify/repair/upgrade?