In the Defects module, if I select the Send to Email button, when the Send E-mail dialog displays, the Add to comments check box is disabled. I can't figure out where to enable the checkbox. This is only happening in the Defects module so I assumed it was in the Defects section of the workflow. I be...

One of our users is getting the "Main application process failed to start. Contact your system administrator." error on a machine that had been working fine for years prior. Browser is IE 11. I have tried the following: 1. ALM Client Clean up tool - Extended cleanup option selected 2. Browse...

Do you have any data on how the alert function in defect section works. How can it be added to a user? Thanks.

Good day. 1. We are aware that we can obtain license usage graphics in the Site Analysis admin tab of ALM 12.55 (see attachment), but we would like to know stratified usage (e.g., a stacked bar graph or XLS file) by projects (y-axis) vs. time (x-axis). How can this easily be done? 2. Also, please pr...

Is there a quick-start guide for managing my Micro Focus software licenses? It all seems very confusing to me.

I need to be able to rotate my app to make sure it works in landscape mode in addition to portrait mode. How can I automate this gesture?

We are trying to use the "Update" option in the Micro Focus licensing portal to update our LoadRunner v12.55 license to v12.60. Everything seems fine to where we select our assets, select Update, provide the locking information/Host ID, but when we click the final Update button, nothing seem...

I'm trying to use TFS to trigger a test from ALM Lab Management, but none of my parameters are being used. I set up the UFT ALM Lab Management Environment preparation task, but not sure if I missed something?