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Question
2
votes
1
answer
130
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asked 12 years ago by
updated 12 years ago by
Rather than having to request the creation of a service account, is it possible to create a non-LDAP user account in QC?
1
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1
answer
487
views
asked 8 years ago by
updated 8 years ago by
Hello, We recently had a password change on the authorized LDAP user for our LDAP authentication from HP ALM. Since then no one can log into the system. We receive an error about "Unable to authorize to the LDAP system, please contact the administrator for further assistance." We know it is ...
1
vote
1
answer
188
views
asked 8 years ago by
updated 8 years ago by
Hello, We are seeing the following in our error log as it relates to LDAP authentication: .LDAPException: error result (49); 80090308: LdapErr: DSID-0C0903A8 . Any clarification on what is happening in the system would be greatly appreciated, Thanks, HomerJ
1
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1
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26
views
asked 9 years ago by
updated 9 years ago by
We have an issue where the users information is being changed within the site admin Users section during a log in. We are using LDAP and out Active Directory is importing the information when the user logs in and then they can't log in and are being denied authorization due to incorrect credentials....
1
vote
1
answer
27
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asked 6 years ago by
updated 6 years ago by
Hello, We are wanting to create a user profile/service account without having it authenticate through our current Domain Authentication process for our Service Desk to be able to access ALM. Is this even possible & how would we accomplish this if possible? Thanks, Homer
1
vote
1
answer
79
views
asked 6 years ago by
updated 6 years ago by
Hello All, We seem to be having an issue where the LDAP times out during periods of inactivity. What we are discovering is that we are using a VIP LDAP load balancer and over night or the weekend where the ALM services aren't being used the LDAP seems to time out. Restarting the server fixes the iss...
1
vote
1
answer
40
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asked 6 years ago by
updated 6 years ago by
Hello, We have an issue where the SSL only access has been installed on our system and the results is that now everyone can access with the browser and explorer without issue but those needing to utilize the Excel add-in are not able to authenticate. We are receiving an error that states that the &#...
1
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1
answer
87
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asked 4 years ago by
updated 4 years ago by
Hello, We've noticed that the ALM QC  LDAP isn't validating new passwords as users still use their (old) password to successfully login, Take note that there is a high probability that the issue may lie with with the LDAP connection itself. Is this expected? Where can we start to look to figure this...
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