New Sprinter install, user gets error when they sign on to ALM via Sprinter. Message pop up reads: You do not have permissions to add or modify resources in HP ALM. Assume this is a permission but unsure which I would need to set.

UFT Help is empty. If I press "F1" to launch help part, it's always giving me blank window. UFT repair had fixed this issue, but after sometime it started giving me blank window.

Hi, We recently upgraded our ALM instance and now we are unable to copy and paste in the reports in the dashboard and within the requirements and test cases in test plans. What should we be looking into?

What user rights permissions does the Performance Center system user (IUSR_METRO) need?

We have recently upgraded from HPE ALM 11 to 12.01. After upgrading we found that our admin groups that we created were no longer able to "Add Users from Site" unless they are Site Admin. Is there a new permission that is needed to allow this?

We are having a problem where our UFT scripts are being prevented from running certain activities (e.g., running a Windows Shell script that deletes Internet Explorer cookies) when executed from ALM, but the problem does NOT occur when UFT is directly or manually started as an admin and the scripts ...

When trying to add a PC Host in Lab Management, the PC Host is failing to add and the following error message is being displayed "Failed to create process [C:\\Program Files (x86)\\HP\\Performance Center Host\\al_agent\\bin\\alagentservice.exe ] with user [IUSR_METRO] windows error code [183]...