Hello,   We have recently upgraded to ALM 15.5x and we are starting to use the Client Launcher due to the IE being discontinued in  a few months.  The issue we would like to change is that when we go to the client launcher splash screen it defaults to the "Download from Marketplace" option with that...

Hello,     We have the need in some users cases to remove the "From the Marketplace" as a location to download the client launcher when clicking on the "Open by Launcher" link on the ALM splash page   We upgraded to ALM 15.5 and now want to be able to remove this.    Is it possible?? Thanks, Ho...

Hello,   We have recently upgraded and now have more need for Webrunner than we did in the past due to user limitations and OS limitations on the user's systems.  We have noticed that certain columns we have visible in the full desktop client are not able to be seen in the Webrunner representation o...

Hello,  How do I configure Microsoft Edge browser for using it with ALM.  The documentation says it is supported but I am not sure how we go about making it work with ALM?   Thanks, HomerJ

Hi,   Where in the ALM DB tables does it store the folder path relationship for a test case? If I was to want to export the test cases with the relative path hierarchy to an Excel report how would I go about doing so if there is an easy method? Thanks, HomerJ

Hello,    We are doing our research regarding the integration of SSO with ALM.  WE are unable to find supported versions of the different flavors of SSO and would like to find out which versions are officially supported.  Does such a document exist?   Thanks, HomerJ

Hello,   We are currently using ALM 12.60 patch 2. Today we're using LDAP for authentication, but a trend of getting applications to authenticate using SSO is occurring. We use Ping Federate for an SSO provider. Can you please provide guidance on how we would accomplish that initiative with our curr...

Hello All,       Recently our company conducted network patching which resulting in the ALM dB server losing connection with the ALM application server resulting in huge ALM dB logs being created on the DB server. We need to reduce the size of those logs due to storage space limitation. Is it okay t...