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Hello, I have a few users that are out of country and having issues logging into LDAP. NO one else is experiencing these issues. Every time they log in they get a "failure to authenticate" error. We have removed and added their user account to the site admin and the project user group severa...
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Hi, ALM components were not loading for one of the end user I support. We are using ie 11 and windows 10, however when we try to connect to the ALM URL, it showing installation failed. please let us know how to fix this issue? Thanks, HomerJ
3
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Hello, We have recently started migrating newer users to the Windows 10 platform. Since moving to the new OS, we are noticing that we are having issue with the client GUI displaying correctly. It cuts off some of the grids and the trees. The users have logged in on older systems and it is displaying...
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Hello, Is there a way to have the site admin as non-LDAPuser while keeping all other users as LDAP? It seems odd because I can select LDAP for individual users but I can't select it for the original site admin user? Thanks, HomerJ
3
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Hello, I enabled LDAP for all users except for the admin login. Is there a way to login and change that? I have my user set as an Admin, but it doesn't let me login to the URL for Site Admin. How can I change this? HomerJ
3
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Hello, We have been tasked with backing up the projects and resources prior to an HP ALM upgrade. We are unsure exactly what the repository and schema refers to. In regards to the Project Repository. It says to back this up, is the Project Repository a folder? ex: D:ProgramData\\HP\\ALM\\repository\...
3
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Hello, During our patching process we are receiving an error about a PID process active and that is blocking the patch from continuing to install. Is this normal and expected behavior? Thanks for assistance, HomerJ
4
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Under ALM 12.53, we use workflow to hide some fields based on criteria and user groups. While that works fine in the Details pages, we have seen that if you are in tree or grid view, via the Select Columns menu button, you can add back those hidden fields. Is there a way to disable this so that thos...
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asked 7 years ago by coltsfan12
updated 7 years ago by mrwhite
Just upgraded Sprinter to version 12.54 in order to record and test with Chrome. Install was fine, IE step capture works great. However Chrome is not recording anything. I am on latest version, 59, which I know is not listed in the supported. However on another box we tried Chrome 38 and same issue....