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1
vote
2
answers
49
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asked 8 years ago by
updated 8 years ago by
When I start Sprinter, it gets to the "Loading HP ALM file ##/##" stage and hangs there. I have closed using task manager and restarted Sprinter several times, but it continues to hang in this same spot. How can I resolve this issue?
2
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1
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155
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asked 9 years ago by
updated 9 years ago by
Using Sprinter 12.52 to do our manual test runs now. We have the Actual Result as a required field. This did not work in Sprinter 12.20, as it did not in Sprinter have the filed being required. We upgrade to 12.52 and file is required now. Pop up comes up to enter a value in Actual Result, and one c...
2
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1
answer
42
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asked 9 years ago by
updated 9 years ago by
We have a few issues using Sprinter 12.52 with Oracle Forms. Most things work but a few things cause what seems to be a freeze in completion in the action (or search) in Oracle Forms when prompted by Sprinter. If we force close Sprinter, Oracle Forms will complete.
4
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1
answer
25
views
asked 9 years ago by
updated 9 years ago by
We require users to put in an Actual Result for a test run step. This is a means to help prevent mass pass/fail changes for sets. We have set Actual Result as a required field (ST_ACTUAL), which in ALM is red and required. If you don't add a value you can't advance. Sprinter though does not seem to ...
2
votes
1
answer
89
views
asked 9 years ago by
updated 9 years ago by
I have noticed that Sprinter Storyboard images taken during a run are not present when launching Sprinter Viewer Results from ALM. The images are present in Sprinter after the run, but the results opened from ALM test lab just show as blank images. Other users check the run results for metrics so th...
2
votes
1
answer
134
views
asked 9 years ago by
updated 9 years ago by
We installed Sprinter 12.52 primarily for the advertised Chrome browser support. However when trying to mirror using Chrome, no actions are repeating for things like data injection, macros and elsewhere. What are missing? IE mirrors fine, as does Firefox, so nothing wrong with the secondary and tert...
2
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1
answer
126
views
asked 9 years ago by
updated 9 years ago by
We have moved up to Sprinter 12.50 I know before that Sprinter could conflict with using port 8080. What port does the 12.x use and if needed to change, what options are available?
2
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1
answer
41
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asked 9 years ago by
updated 9 years ago by
After installing Sprinter, and attempting a test run with a screen capture, get error popup that says "power mode execution error". Attempted a reinstall and same issue comes up. Other users do not seem to have this problem with same or different tests. This user's machine is Win 7 32 bi...
0
votes
1
answer
24
views
asked 9 years ago by
updated 9 years ago by
The web page I'm testing has bootstrap select drop down menu, while mirroring sprinter learns clicking on the drop down but doesn't learn / capture the values. Is there anyway to get sprinter to catch these?
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