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Question
1
vote
1
answer
76
views
asked 10 years ago by
updated 10 years ago by
I'm getting the error "The UFT Browser Helper Object is required for this step. Make sure BHOManager Class add-on is enabled in the IE." When I check it in IE, it is enabled.
2
votes
1
answer
85
views
asked 10 years ago by
updated 10 years ago by
Management wants us to change the QC URL from http://qcmachine:8080/qcbin to http://qcmachine.mycompany.org/qcbin How do you do that?
2
votes
2
answers
88
views
asked 10 years ago by
updated 9 years ago by
We were wondering if there is any way to configure ALM 12 to use Gmail to send our email from ALM, is this possible?
0
votes
1
answer
34
views
asked 10 years ago by
updated 10 years ago by
We have had users who were working in the defects module over the past week and were suggesting that some of their "comments" in the comments box were not being saved. In history, it doesn't record that comments were entered yet I have no reason to doubt that this activity is happening since...
0
votes
3
answers
55
views
asked 10 years ago by
updated 10 years ago by
We are upgrading from QC 10 to ALM 11.52. We have installed ALM 11.52 on test servers (both application and DB), and have been able to create new projects that look OK. We would like to copy existing production projects to the test server, but we are running into problems. This is what we have done ...
3
votes
1
answer
28
views
asked 10 years ago by
updated 10 years ago by
After patching our server, we have 2 users who cannot seem to access ALM. We tried the uninstall tool to do a wipe on bother users machines. One one IE just loads blank and is unresponsive. Not sure if this is an admin issue? IE 8 on Win7 for this user, though they should be on IE9. Second user was ...
3
votes
1
answer
44
views
asked 10 years ago by
updated 10 years ago by
When using Sprinter 11.52 and attempting to open a test via ALM to Sprinter, we are getting an error. Error: An error has occurred and Sprinter needs to close. Unable to decrypt the value 'xxxxxxxxxxxxxxxxxxxxxx/' The x's above are different per user attempting, and appears to be a combi...
2
votes
1
answer
33
views
asked 10 years ago by
updated 10 years ago by
Having an issue pulling linked requirements from the requirements coverage tab. In test plan module, and on the Req Coverage tab, click on the Select Req to open the Requirement Tree on the right. Should see listed folders and requirements. When I select a filter to show only specific requirements, ...
1
vote
1
answer
93
views
asked 10 years ago by
updated 10 years ago by
Hello, I have been working with ALM 12.00 recently and we installed it and set it up without issues. Now it is not allowing us to create new projects. It is only giving us a "Failed" message. How can we find out about what is causing the issue and resolve it? We looked into the issue and the...
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