We are working with a 3rd party adapter that conflicts with HP's built-in JIRA Adapter. Is there a way to remove the HP-JIRA adapter from HP-Synchronizer 12.50?

We are playing with the new "Octane" (ALM/QC version) from HP Enterprise and are wondering if/when it will have support by a version of HP-synchronizer.

we have installed HP synchronizer on the C drive (default location) on the server and it includes the "log" directory. Due to synchronization log files being saved for each run, it is creating a disk space issue on the c drive (running out of space). Our server administration team suggested ...

JIRA option is not listed as a possible type for Endpoint 2 when we click the create new link button. How do we get it to show up? We are using HP-Sync 12.53, and it is supposed to come with that option.

I'm using ALM Sync 12.53sp1 to create link between ALM12.53. and JIRA7.2 (Built-in JIRA adapter). I created a link and the connectivity passes, but the field mapping window doesn't show any fields. I tried to refresh schemas but I got the following error. ERROR #1- server.link.FAILED_TO_READ_EP_SCHE...

Staring this morning all the HP-Sync links are failing with the error below: [09-12-2016 10:38:22] ERROR #1- server.ExecutionTaskRemote.RMI_CALL_FAILED : Failed to create RMI call getProgress. Error: Connection refused to host: 172.25.137.87; nested exception is: java.net.ConnectException: Connectio...