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Question
1
vote
1
answer
41
views
asked 11 years ago by
updated 11 years ago by
Our old Quality Center server is version 10. Our new one is version 11.52. The QC10 version is Oracle DB based, while the new 11.52 is SQL based. To add we went with a new qcsiteadmin schema for the QC11.52 server. Also adding to the mix is that our users from QC10 are LDAP imported users. We migrat...
1
vote
1
answer
50
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asked 11 years ago by
updated 11 years ago by
I am trying to setup the email server from QC 11.52 for our new QC server. We previously had email setup with QC 11 and I am using the exact same information for the email server with this QC server so I am trying to understand why QC cannot send the test email? We did not upgrade our old site admin...
4
votes
1
answer
580
views
asked 11 years ago by
updated 11 years ago by
I have a user who when attempting to export some requirements from excel to QC gets the following error. A general error has occurred: The required ALM client files have not been downloaded. To download, go to the Application Lifecycle management login screen. We have tried uninstalling and reinstal...
8
votes
1
answer
102
views
asked 11 years ago by
updated 11 years ago by
We have acquired another company that is using still on QC v9.0. Can we upgrade those projects to v11.52 or do we just need to leave it running on the old servers?
3
votes
1
answer
28
views
asked 11 years ago by
updated 11 years ago by
As the title states, when I attempt to open the Excel add-in to export to Quality Center, excel locks up and only thing I can do at this point is to force close the program. I have tried uninstalling and re-installing the add-in but same results. The add-in is pulled from our server, and is working ...
2
votes
1
answer
41
views
asked 11 years ago by
updated 11 years ago by
How to reset site admin login for a specific admin user? I have forgotten my password for my site admin account to one our Quality Center test environment server boxes. I need to get into site admin to test out some scenarios that we will be pushing to our Prod environment very soon. How do I reset ...
3
votes
1
answer
80
views
asked 11 years ago by
updated 11 years ago by
I am having issues getting Sprinter to launch and connect to Quality Center
2
votes
1
answer
328
views
asked 11 years ago by
updated 11 years ago by
I added some new users to Quality Center yesterday. This is 11.52 version of Quality Center. However, these new users are reporting that they cannot run existing tests in the test lab. For 'select tests' the Run and Run Test buttons are not enabled. They are grayed out. Existing users have n...
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