I have installed HPQC screen recorder in my system. I am able to record screen but sound is not getting recorded. When I go to record –> sound options I am getting following error message:
"HP screen cant select sources on your sound device. You can still record sound, But you will need to use the sound software that came with the device to select the Microphone, PC sound, & Other sources for recording."
Problem is that I am not getting three check boxes for Microphone, PC sound, & Other sources.
I have uninstalled & installed agian but getting the same error. I removed headsetbut this also did not work. My colleague are able to use this simply by installing this the way I installed.
Any idea on this that why I am getting this error.
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