QC/ALM11 SP3 (Patch 08) – Sprinter Page disappears from Project Customization after choosing Manual Runner
Question ID: 104512
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I’m running QC/ALM11 with SP3 (Patch 08). In Project Customization, on the Sprinter Page, I selected Manual Runner and saved/exited. Now, when I go back into Project Customization, the Sprinter Page has disappeared, and I am now unable to choose between Manual Runner and Sprinter!

What’s the deal??

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Posted by (Questions: 424, Answers: 91)
Asked on April 26, 2012 3:28 pm
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Answers (1)
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Private answer

This is a bug introduced in SP3 (Patch 08). HP doesn't plan to officially fix it until ALM11.5 (which hopefully just means Service Pack 5).

In the meantime, here is a workaround to force back the ''Both Manual Runner and Sprinter'' option and thus make the Sprinter Page appear again under Project Customization:

From the affected project's COMMON_SETTINGS table, delete the record where CSET_CATEGORY = 'Sprinter'. In Site Administrator, in the Site Projects tab, expand the tables under the affected project, select the COMMON_SETTINGS table, and execute the following SQL command:

DELETE FROM COMMON_SETTINGS WHERE CSET_CATEGORY = 'Sprinter'

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Posted by (Questions: 0, Answers: 771)
Answered on April 26, 2012 3:39 pm
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