Red dash icon on server in site admin
Question ID: 104630

Question with our QC setup. We use a 2 node cluster to help with heavy traffic for QC users. When I go under Site Admin and the Servers tab, I see this red dash icon on on one of the servers. What does this icon mean?

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Posted by (Questions: 26, Answers: 22)
Asked on October 3, 2012 11:08 am
Answers (1)
Private answer

Hello. That red dash or red minus sign icon means the server in question is offline, that application communication has failed.

If the server is indeed up and running, a reboot would do the trick to get communication back online or can try to just restart the qc jvm on that specific node server.

With it being offline, all your traffic will be routed to the one online server so that could be a problem if you have a lot of user activity at one time.

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Posted by (Questions: 1, Answers: 116)
Answered on October 3, 2012 11:09 am
That could be bad with all traffic on one node. I'll try the jvm restart as the second node is definitely up.
( at October 3, 2012 11:28 am)

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