td user password reset for QC 11.52?
Question ID: 108472

We are wondering the procedures to change the "td" password in ALM/AC. Can you change it on an up and running system, or does it have to be a new software install? What are the procedures for one/both if they are different

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Posted by (Questions: 99, Answers: 7)
Asked on July 9, 2018 7:06 pm
Answers (1)
Private answer

It is HIGHLY recommended to change the password in QC/ALM first, then in SQL-Server.

**Step 1**: Modify the ''td'' user password in QC/ALM Log in to Site Administration, click on DB Servers tab, then Application Lifecycle Management User Password (or Quality Center User Password) button. Type the new password that will later be reset in SQL-Server. When you change the ''td'' password in this way, it also (offers) changes the ''td'' password for all of your projects (updates their DBID.XML files too).

**Step 2**, you need to replace the ''encrypted'' password in siteadmin.xml file in the ALM deployment folder with the same value found in one of your project's newly updated DBID.xml files.

In your siteadmin.xml file opened for editing wtih notepad or notepad++, Replace the value of < DefaultUserPassword> in siteadmin.xml with the NEW value of from a project dbid.xml (that was just updated).

for Refrence:

The default Path of siteadmin.xml is %ProgramData%HPALMwebappsqcbinWEB-INF

The default Path of dbid.xml is %ProgramData%HPALMrepositoryqc\

**Step 3:** Then in MS-SQL-Server:

1) Modify the 'td' user password in DB
(SQL Server).

2) Restart the ALM service or restart
the server machine.

When you start the HP ALM service, it reads the siteadmin.xml file to get the DB server URL, site admin database name (usually qcsiteadmin_db), and the ''td'' password (encrypted).

This process is not too bad, but it is NOT Trivial, meaning that most customers don't ever change the td password.

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Posted by (Questions: 4, Answers: 509)
Answered on July 9, 2018 7:25 pm

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