Trouble installing Performance Center 12.53
Question ID: 107881

The Windows install for Performance Center 12.53 appears to be missing data. I was building a PC server when an error occurred installing the software and indicated "Error reading from file: Y:\\HP Software\\Performance Center 12.53\\HP_PC_12.53_Windows_Install \\HPPC_12.53_Windows_Install_Eng\\ Setup\\Install\\Server\\HP\\Performance Center Server\\dat\\FFProfile\\ extensions\\\\ui \\DescriptorsEditior\\css\\Bootstrap\\fonts\\glyphicons-halfings-regular.eot". I went back to the unpacked directory to see if the file was present. The error indicates a directory structure under DAT where this file should be. Not only is the file not there, there is not a directory structure under DAT at all. Wanted to see if anyone has seen this issue?

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Posted by (Questions: 159, Answers: 15)
Asked on October 3, 2017 1:22 pm
Answers (1)
Private answer

The reason this error is occurring is that the file path is too long (Path is 265 characters). In order to resolve this issue, please do the following:

* Down load the zip file to the local machine (Do not install across the network)
* Rename: to something shorter. For example:
* Unzip the zip file to a location; such as, c:PC1253W
* Then run the setup.exe to install

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Posted by (Questions: 17, Answers: 266)
Answered on October 3, 2017 1:23 pm

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