Unable to add attachments in HP Quality Center v10
Question ID: 105166
1
0

On only 1 HP Quality Center project out of many QC projects, keeps running out of space when adding attachments to defects and test cases.

Verified that lots of space is available on Windows server and in SQL Server database.

Only temporary resolution so far found, is to remove the attachments from closed defects to free up space for users to continue working.

Error received is "Failed to Create Attachment" and details shows following:
Messages:
Failed to Create Attachment;
Failed to create attachment(s);
Failed to create attachment ;
Failed to create attachment file in the repository;
There is not enough space on the disk;

Stack Trace:
java.io.IOException: There is not enough space on the disk
at java.io.WinNTFileSystem.createFileExclusively(Native Method)
at java.io.File.createNewFile(File.java:850)
at com.mercury.td.tdserver.api.logics.CAttachmentLogic.createRepositoryPlaceHolder(CAttachmentLogic.java:2225)
wrapped in com.mercury.optane.core.CTdException: Failed to create attachment file in the repository
at com.mercury.td.tdserver.api.logics.CAttachmentLogic.createRepositoryPlaceHolder(CAttachmentLogic.java:2237)
at com.mercury.td.tdserver.api.logics.CAttachmentLogic.addAttachment(CAttachmentLogic.java:1529)
at com.mercury.td.tdserver.api.logics.CAttachmentLogic.createAttachment(CAttachmentLogic.java:366)
wrapped in com.mercury.optane.core.CTdException: Failed to create attachment
at com.mercury.td.tdserver.api.logics.CAttachmentLogic.createAttachment(CAttachmentLogic.java:390)
at com.mercury.td.tdserver.api.logics.CAttachmentLogic.createAttachment(CAttachmentLogic.java:442)
wrapped in com.mercury.optane.core.CTdException: Failed to create attachment(s)
at com.mercury.td.tdserver.api.logics.CAttachmentLogic.createAttachment(CAttachmentLogic.java:483)
at com.mercury.td.tdserver.requests.CreateAttachment.execute(CreateAttachment.java:27)
at com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:91)
wrapped in com.mercury.optane.core.CTdException: Failed to Create Attachment
at com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:98)
at com.mercury.td.web.CAbsServlet.executeFunction(CAbsServlet.java:444)
at com.mercury.td.web.CAbsServlet.processRequest(CAbsServlet.java:436)
at com.mercury.td.web.CTdServlet.processRequest(CTdServlet.java:168)
at com.mercury.td.web.CAbsServlet.doPost(CAbsServlet.java:332)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.hp.qc.core.utils.gzipfilter.GZIPFilter.doFilter(GZIPFilter.java:30)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:153)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.valves.FastCommonAccess

Marked as spam
Posted by (Questions: 3, Answers: 0)
Asked on November 5, 2013 8:58 pm
174 views
Answers (1)
0
Private answer

Your File Repository is full. The hard drive the repository is on does not have enough free space to store the attachment.

My suggestion is to purge old run results if you use automated testing. If not then more space for the file repository is Required.

Marked as spam
Posted by (Questions: 1, Answers: 69)
Answered on January 14, 2014 3:33 pm
0
The storage team says that the disk has over 1 terabyte free.
( at June 2, 2014 3:51 pm)
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