We are having an issue when trying to use Microsoft Edge in ALM?
Question ID: 109882

We are having an issue when trying to use Microsoft Edge with ALM.  We have met the requirements for the ALM version and builds and are using a supported build and version of Microsoft Edge. We have a Quality Center .hta utility script that uses ActiveX and the QC API which our QA Admins use to add users to QC. We are just now moving to Microsoft Edge and know that ActiveX is not supported and getting a this error running the script – “ActiveX component can’t create object: SAClient.SaApi.9 —- Is there a way around this without using ActiveX


Thanks for any help and insight into this?


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Posted by (Questions: 379, Answers: 35)
Asked on October 26, 2020 11:46 am
Answers (1)
Private answer

Hi HomerJ,

I had seen this before with another client and with them the resolution was that they had installed the new desktop client version and forgotten to register the new client after they bad installed it as such aftermarket/third party applications require a registered client to use.  I would suggest trying that and if it doesn't work open a case with your support team for further assistance.



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Posted by (Questions: 0, Answers: 770)
Answered on October 26, 2020 11:51 am
Thanks for the quick response and insight. We tried registering the client and that resolved our issue.
( at October 26, 2020 11:54 am)

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