We've been experiencing issues with ALM all day. This morning users brought up how they couldn't even reach the ALM landing page/menu in Internet Explorer - receiving the error "page cannot be found." We suspected that perhaps the password for the ALM service account user expired so I added the new ...

We are using ALM-PC 12.01 with Windows 2012 Server R2. We are trying to add a new LDAP user and the new user is not getting authenticated. When adding the new LDAP user we are receiving an authorization error. Any thoughts on how to resolve this issue?