Hello, We are wanting to visit the possibility of creating an MSI to deploy the ALM client to our end users, however the links we found to it within the ALM main settings aren't working correctly. Where can we get the generator? Thanks, HomerJ

Hello. We recently installed the ALM client MSI on one of our client machines, and now it doesn't seem to be working. Instead of the user being taken straight to the page where they enter their credentials, they are prompted to install the ALM client. This change seemed to have occurred after we...

Hello...we have users who are getting an error Main Application Process Failed to Start, contact you system administrator. We pushed an msi file yesterday with the clean utility. She was able to access yesterday and cannot after the push.

Hello, We have created a client MSI to push to all of our users for ALM12.21 and we have been using Internet Explorer 9 and we are switching to Internet Explorer 11. Is there anything special that we need to do or do we need to recreate the client MSI and such it out to the users again? Thanks, Home...

Hello, We are getting an error when trying to generate an MSI using the ALM MSI Generator obtained from the Help Support website for ALM. We are using ALM 11.52 and trying to generate the MSI but it stops in mid generation and displays an error that it can't download the leanFT.cab file as it is mis...

Hello, We have recently upgraded to and found that when we tried to use the MSI Generator that the ability to add additional servers no longer exists as is did in prior versions of the generator. Is this normal and to be expected or is something wrong wth our MSI generator Utility? Thanks, HomerJ