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asked 7 years ago by stevenh
updated 7 years ago by josh-yates
We're getting a really off error as of recent, a couple of nights ago our instance of ALM v11 just went toes up and started presenting the error below. All ic an find from HP is that it's a "known issue" and not one that they support. Has anyone else experienced this or know how to resolve i...
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asked 9 years ago by derlweldon
updated 9 years ago by sammyh
Please explain what this means.
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Recently, we had to stop/start (cycle) our QC12.2 Services and we now get a "Server Muted" error, but there is no detail about what is wrong. We have had server muted errors before (from QC URL in IE) but usually they have a long JAVA error message below and you can get some information abou...
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asked 11 years ago by jtaylor
updated 11 years ago by josh-yates
We attempted to export a very large project to a qcp file the project is over 100gb. The export failed but now the QC server will not start and we get an error that there is not enough space left on the server. It seems that even though the qcp file was not completed there is still space being occup...
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asked 12 years ago by buffalo-bill
updated 12 years ago by pt-barnum
We are getting this error on our QC/ALM server. IT goes away after a cycle of the services/reboot. What is causing the JAVA memory to do this? Server on 'ALMServer' has entered an unstable state, please contact your site administrator.status=MUTED, label=QC server is muted due to unrecoverable error...
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The other day, on our TEST QC/ALM server, we started getting this error instead of our usual QC page: Please HELP. ++++++++++++++++++++++++ Partial ++++++++++++++++++++++++ **QC Server on 'test_mercury' is MUTED** status=MUTED, label=QC server is muted due to unrecoverable error, reason=Cannot build...
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asked 13 years ago by gobroncos
updated 13 years ago by gobroncos
Category:
Application Lifecycle Management
A few months ago, we migrated our project DB's and qcsiteadmin from our old instance of SQL-Server 2005 to SQL-Server 2008. We were using SQL-authentication on both servers, same "td" user/password, and even ran the SQL "Exec" commands to "fix" the "td" user after cop...
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asked 13 years ago by buffalo-bill
updated 13 years ago by pt-barnum
Our ALM11 server is in a "Muted state" with an error message on the HTML page bout an invalid instance for SQL-Server. We did a PING to the DB server (SQL-Server) and used ODBC to confirm the tdadmin account could get to the qcsiteadmin_db in the correct instance (SQL-Server/Instance) from t...