Hello, Where are the file attachments stored within AL/QC 11? SInce upgrading from QC 10, when I go into the repository, it is just a bunch of folders labeled with Proj followed by a bunch of numbers. Is this normal or is something wrong with my projects?

Hello, I have recently started having the following error within ALM, "Failed to object lock" when trying to add users, add attachments to/ update defects, and add attachments to/ update tests. Do you know what could be causing the issue? We have not changed anything on the system since upgr...

Hello, I was wondering how I can find what the patch level I currently have installed within Quality Center?

Hi, I have a user that is receiving the above error "Failed to Get TSTest Value" error upon trying to enter the Test Lab and set a filter. The user is also seeing the tabs on the right side disappear when the user accesses the Test Lab. Do you have an ideas or suggestions regarding what coul...

Hello, I have been receiving the following error when attempting to create either a defect or requirement project entity within ALM 11 with patch 9 installed: "Attempted to read or write protected memory. This is often an indication that other memory is corrupt." I have tried several solutio...

I'm running QC/ALM11 with SP3 (Patch 08). In Project Customization, on the Sprinter Page, I selected Manual Runner and saved/exited. Now, when I go back into Project Customization, the Sprinter Page has disappeared, and I am now unable to choose between Manual Runner and Sprinter! What's the deal??

We just started playing with the HP Agile Accelerator (basic) project template. When we try to create a Release under the "Releases" (top level) in the Management tab, we get this error: Product Folder for Cycle not found. Not creating Cycle Why is that?

What exactly happens and how can effect permissions if a user is assigned to more than one user group?

Hi, I am receiving the following error when trying to copy and paste a very large file from one location to the next" "Fuse Size Exceeded". What could cause this issue? Thanks for the help.