Hello. In order to increase the font size for the contents displayed in the defect automail 'Description' field, you will need to edit the '.descr' (without the quotes) field in the default.xsl file on the ALM server. The only thing is, the one property that increases the font size for the 'Description' field also changes the font size for the contents displayed in the 'Sender Comments' field. The information below will walk you through the process of increasing the font size of the contents displayed in the 'Description' field.
Before making any changes, I recommend that you make a backup of the default.xsl file in both locations indicated below before making any changes.
The default.xsl file can be found in the following locations. You will need to edit both files for the changes to take effect. The changes to the default.xsl file take effect immediately, so there is no need to restart anything for the changes to reflect in the email.
C:ProgramDataHPALMrepositorysaDomsInfoStyleSheetsdefault.xsl
The reason that you will need to make the changes to the default.xsl in both locations, is because the default.xsl file in the location listed above will be reset each time the configuration wizard is run.
C:Program FilesHPEALMALMdatasaDomsInfoStyleSheets
The values changed in the default.xsl file in the location listed above will not be reset when the configuration wizard is run.
In the default.xsl file, you will need to search for the text '.descr' (without the quotes). You will see the following displayed for the .descr property (.descr { padding: 1px }). You will need to enter the following in front of 'padding' (font-size: 12pt;). It should look like the following after you add font-size (.descr { font-size: 12pt; padding: 1px }). You will need to try different font sizes to see which size your client prefers.