Hello,   We are trying to install ALM 15.5 on Windows Server 2019 and we are getting the error:  "Flexeraax2$aaa: Windows DLL failed to load" during the launching of the installer.  We have verified the Environment and the JAVA are all supported versions but we can't get past this issue.  Have we do...

Hi,    I am the Admininstrator for our ALM product. Currently the application supports only IE that I am aware of . Please let us know the version that supports the Chrome and Edge browsers. When trying to use Chrome or Edge, we receive the following message: "You are using an unsupported browser. A...

When trying to login to HP ALM all users receive the following error(image attached).This is causing a total loss of service. Error says:  "Failed to Login. Please contact system administrator for help.  Description:  Authentication failed.  Verify your user name and password." Site admin is also gi...

We are upgrading to ALM 15.0 and would like to know if it supports any other browsers other than Internet Explorer (IE).

Hello. I was in the middle of running tests for a project we have in ALM, when all of a sudden, I received the error message "Failed to Post Test." I waited a few minutes before trying to proceed, but the system wouldn't let me do anything. I finally had to close the test runner and log ...

Hello,   WE are having the following issue for several users. "Unable to connect to ALM server" error appears while connecting to the server from excel add-in when attempting to import test cases.We have tried uninstalling and installing the add-in and registering the client and the connectivity add...

User is receiving an error message that a cab file is missing it diginal signature and can't sign in to QC. Tried to reinstall the client, reregister the files. This did not work. Please advise. Thanks